In my last blog, I wrote about the importance of setting the scope of a project. This week, I’d like to focus on what “deliverables” are, why to include them in any proposal, and the importance of being specific when defining them. By being clear and upfront about what deliverables you can offer, your client will know from the beginning what items they’ll be able to keep. You’ll also avoid losing out on profits if a client demands ...
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In my last post, I described how to set clear expectations in the scope of services section of your proposal. Expectations can be further clarified in the “exclusions” portion, in which you describe to your client what you aren’t going to do. Sounds a little weird in a proposal, right? However, exclusions are just another opportunity to have a conversation with potential clients about their needs and expectations.
In the scope ...
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In my last blog post, I provided an overall view of the elements of a proposal and how having a clear, accurate proposal can guard against scope creep. Now, I am going to zoom in on crafting individual parts of the proposal. In this post I will focus on the scope of services portion of the proposal. In the coming weeks, you can also expect detailed advice on setting exclusions, defining deliverables, and preparing estimates.
Have you ever completed a project only to have the client call you and ask why there aren’t stakes driven into the corners of their property. Weren’t they also supposed to get hard copies of those CAD drawings? Don’t they get to keep the photos you took with your drone? In full color? Now you are going back and forth, and your costs are creeping up. You might start giving away valuable deliverables ...
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You’re headed out the door to visit a site for an estimate when the phone rings. The client on the other end is demanding the drawings for their parcel, but your brain is already half out of the door. You put down your maps and briefcase to shuffle through the papers on your desk. Did they make their final payment? Have you even billed them yet? You put them on hold to look ...
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Is it Saturday?
Are you once again trying to update payroll and projects?
Would you like your Saturdays back?
Time entry mistakes cost businesses millions, especially in industries like land surveying that require tracking billable hours for multiple clients. If you are relying on paper time cards, Excel spreadsheets, or programs that can’t talk to your accounting software, you’re already familiar with the giant time suck that is manual data entry. Relying on ...
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