Customer Service

“Better Writing for Increased Profits”– California Surveyor Magazine Article

For land surveying projects, the proposal writing process can be daunting, time consuming and inefficient. However, there is an upside: The more proposals you submit, the more work you get! How Digital Is Changing Proposal Writing Obviously, each proposal needs to be thoroughly researched and well written. But often, clunky

By |2024-09-25T07:19:10+00:00December 1st, 2019|Business Growth, Customer Service, Marketing Tips, Profitability, Proposal Builder, Qfactor for Surveyors, Software|Comments Off on “Better Writing for Increased Profits”– California Surveyor Magazine Article

Dread the Follow-up Call?

4 Tips to Make Follow-up Calls a Success You’ve done the parcel and title research, written the survey proposal, and submitted it. Time to sit back and wait  for a response. If they like it they’ll call you, right? Sadly, no. Even if you’ve written the perfect proposal for land surveying services, your work isn’t over.

By |2024-10-01T05:55:52+00:00September 20th, 2018|Customer Service, Marketing Tips, Qfactor for Surveyors, Software|Comments Off on Dread the Follow-up Call?

Your Proposal Was Accepted. Now What? (Easy Onboarding)

Congratulations on landing that big project! Now that it’s time for work to get underway, here are some steps you can take to ensure a good relationship with your client and manage the project smoothly. Onboard the Client Onboarding is the processes of welcoming a client into your business. On one level, it involves

By |2024-10-26T16:25:08+00:00August 16th, 2019|Business Growth, Customer Service, Productivity, Proposal Builder, Qfactor for Surveyors, Software|Comments Off on Your Proposal Was Accepted. Now What? (Easy Onboarding)

When (and How) to Include “Exclusions” in Proposals

In my last post, I described how to set clear expectations in the scope of services section of your proposal. Expectations can be further clarified in the “exclusions” portion, in which you describe to your client what you aren’t going to do. Sounds a little weird in a proposal, right? However, exclusions are just another

By |2024-09-25T07:19:38+00:00March 15th, 2019|Customer Service, Proposal Builder, Qfactor for Surveyors, Uncategorized|Comments Off on When (and How) to Include “Exclusions” in Proposals

Elements of a Strong Proposal

Scope, Deliverables, and Profitability Have you ever completed a project only to have the client call you and ask why there aren’t stakes driven into the corners of their property. Weren’t they also supposed to get hard copies of those CAD drawings? Don’t they get to keep the photos you took with your drone?

By |2022-09-05T18:44:52+00:00January 14th, 2019|Business Growth, Customer Service, Marketing Tips, Proposal Builder, Qfactor for Surveyors|Comments Off on Elements of a Strong Proposal

Qfactor Demo Login Instructions

As promised, you've been sent a user invitation to Qfactor's demo site so you can 'kick the tires' before buying. Keep a look out for an email from '[email protected].' If you found this post and would like an invitation, email us to request one at [email protected]. Since this is a demo account, we've only

By |2024-09-25T07:15:03+00:00January 26th, 2021|Customer Service, Profitability, Proposal Builder, Qfactor for Surveyors, Time Entry, Time Tracking|Comments Off on Qfactor Demo Login Instructions
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